Last updated: June 11, 2026
We take your privacy seriously. This policy explains how MoveLeads.cloud collects, uses, and protects your information.
Contents
Questions about this policy?
Contact us →Summary: We collect only what we need, never sell your data, and you can request deletion at any time. Read on for details.
We collect information you provide directly to us when you create an account, purchase leads, or contact us for support. This includes:
Account information: Name, email address, company name, phone number, and password when you register.
Payment information: We use Stripe to process payments. We do not store your full credit card number on our servers. Stripe may collect and store payment data per their Privacy Policy.
Lead purchase data: Records of which leads you purchase, including timestamps, lead details, and purchase amounts.
Usage data: Information about how you use our platform, including pages visited, features used, and interactions with leads.
Communications: Messages you send to our support team, feedback, and survey responses.
We also automatically collect certain technical information when you use our service, including IP address, browser type, operating system, referring URLs, and device identifiers.
We use the information we collect to:
We do not sell your personal information to third parties. We do not share your data with advertising networks.
MoveLeads sources leads from individuals who have submitted moving quote requests through our partner network. This data is handled as follows:
Lead contact information (name, phone, email, address) is provided to you as a paying customer for the sole purpose of contacting that individual about their moving needs. You agree not to: - Resell or redistribute leads to any third party - Use lead data for any purpose unrelated to moving services - Contact leads more than is reasonably necessary to close a job
Data retention: Lead contact information is encrypted in our database. We retain lead records for billing and compliance purposes for up to 3 years.
Your responsibilities: As a lead buyer, you act as a data controller for the contact information you receive. You are responsible for handling that data in compliance with applicable privacy laws (CCPA, CAN-SPAM, TCPA, etc.).
We may share your information with:
Service providers: Companies that help us operate our platform, including Stripe (payments), AWS (hosting), Resend (email), and analytics providers. These providers are contractually required to protect your data.
Business transfers: If MoveLeads is acquired or merges with another company, your data may be transferred as part of that transaction. You will be notified before such a transfer.
Legal requirements: We may disclose your information if required by law, court order, or government request, or to protect the rights and safety of MoveLeads, our customers, or the public.
Aggregated data: We may share anonymized, aggregated statistics (e.g., "X moving companies use our platform") that do not identify any individual.
We will never sell your personal information to data brokers or advertising companies.
We take security seriously and implement industry-standard protections:
While we take reasonable precautions, no system is 100% secure. You are responsible for keeping your account credentials confidential.
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct inaccurate or incomplete data.
Deletion: Request that we delete your personal data. Note that some data may be retained for legal and billing purposes.
Portability: Request your data in a machine-readable format.
Opt-out of marketing: Click "Unsubscribe" in any marketing email or contact support@moveleads.cloud.
California residents (CCPA): You have the right to know, delete, and opt out of the sale of your personal information. We do not sell personal information.
To exercise any of these rights, contact us at legal@moveleads.cloud. We will respond within 30 days.
We use cookies and similar tracking technologies to operate our service:
Essential cookies: Required for login sessions and security. Cannot be disabled without breaking the service.
Analytics cookies: We use anonymized analytics to understand how customers use our platform. No personally identifiable information is included.
Preference cookies: Remember your settings and preferences (e.g., table sort order, filters).
We do not use advertising or retargeting cookies. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our service.
We retain your data for as long as necessary to provide our services and comply with legal obligations:
When data is no longer needed, we securely delete or anonymize it.
MoveLeads LLC operates an SMS text messaging program for registered moving companies ("Movers") who opt in during registration or from their account settings.
What we send: With your consent, we send SMS messages for the following use cases: - Lead notifications: Alerts when a new moving lead matches your service area and preferences. - Account notifications: Phone verification codes, purchase confirmations, balance updates, and security alerts. - Onboarding information: Setup guidance while you complete your account. - Promotional communications: Occasional offers and product updates (only if you have opted in).
Your mobile number is never sold, rented, or shared with third parties for marketing purposes. Mobile opt-in information and consent records will not be shared with third parties for marketing purposes. Opt-in information and consent records are shared only with our SMS delivery provider (Twilio), solely to deliver the messages you requested.
Message frequency varies based on lead activity in your service area and your notification preferences.
Message and data rates may apply depending on your mobile carrier plan.
Opting out: Reply STOP to any message to unsubscribe at any time. After opting out you will receive a single confirmation message and no further texts. You can re-subscribe by replying START or updating your notification settings in your dashboard.
Help: Reply HELP to any message for assistance, or contact support@moveleads.cloud.
Consent is not a condition of purchase. You may opt out of SMS at any time by replying STOP; doing so does not affect your ability to receive email notifications or purchase leads from your dashboard.
We may update this Privacy Policy from time to time. When we make material changes, we will:
Your continued use of MoveLeads after any changes constitutes acceptance of the updated policy. If you do not agree with the changes, you should close your account.
If you have questions about this Privacy Policy or how we handle your data, contact us:
Email: legal@moveleads.cloud Support: support@moveleads.cloud Company: MoveLeads LLC, registered in Wyoming, United States Website: https://moveleads.cloud
For EU/UK inquiries related to GDPR, you may also contact our Data Protection contact at: legal@moveleads.cloud
We aim to respond to all privacy inquiries within 5 business days.
Have questions about this Privacy Policy or want to exercise your data rights?
Contact our privacy team